FAQs

Because what we offer is not basic supervision, it is intentional care.

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Your fees support:

• Small child-to-Care Associate ratios

• A thoughtfully structured day (not crowd management)

• Safe, spacious indoor and outdoor environments

• Trained staff who are present, calm, and attentive

• Systems that support both children and parents

In short, you’re investing in quality, safety, and peace of mind.

Monthly fees secure:

• Your child’s place in our care

• Staffing and daily supervision

• Learning activities, routines, and play experiences

• Use of our communication app

• Priority access to events and space rentals

It also allows us to continuously improve the space and services for the children.

We understand that illness is part of childhood.

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That’s why we offer wellness-supportive options, including:

• A $10 Wellness Credit (when Red Light illness is reported before 8:00 AM)

• Sick-Day Swaps for part-time/drop-in families

• A Free Drop-In Pass when a child is out 3+ days with a doctor’s note

These supports exist to remove pressure and encourage honesty.

Monthly fees reserve space and staffing, so they are generally non-refundable.

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However:

• Mid-month starts are pro-rated

• Withdrawals with adequate notice may receive credits for unused full days

• Part-time families benefit from Sick-Day Swaps

We aim to be fair while keeping care sustainable.

Yes.

Sibling discounts are available for families with more than one child enrolled. Details are shared privately to ensure fairness and flexibility.

Some special events may carry a separate fee, but:

• Enrolled families often receive discounted rates

• Participation is always optional

We believe in choice, not pressure.

Our pricing is set carefully and reviewed thoughtfully.

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Any changes are:

• Communicated well in advance

• Made with transparency

• Focused on maintaining care quality

We do not believe in surprise increases.

We understand seasons change.

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Confidential support may be available through Little Leaf Cares, a quiet assistance initiative designed to help families maintain care during challenging times, with dignity preserved.

Because we believe in clarity over confusion.

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Transparent pricing:

• Saves time

• Builds trust

• Helps families decide if we’re the right fit

We’d rather have honest conversations than hidden ones.

Not always, and that’s okay.

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We are a good fit for families who value:

• Consistency

• Emotional safety

• Partnership

• Clear communication

• Care delivered with love and intention

• Nature-based facilities

• Flexibility

If that resonates with you, you’ll likely feel at home here.